Last updated: 2026-08-31
1. Introduction
This document explains how the OraSoft ERP system collects, processes, and uses data while you use the system, including the sales, point-of-sale, purchasing, accounting, and inventory modules.
2. Data We Collect
We collect core account data (name, email, username), operational data related to invoices, customers, suppliers, and inventory, and technical data such as IP address, browser type, and usage logs for security and audit purposes.
3. ZATCA Compliance (Saudi Arabia)
For businesses operating in the Kingdom of Saudi Arabia, e-invoicing data may be processed and shared with the relevant regulatory authorities in accordance with ZATCA e-invoicing requirements and applicable local regulations.
4. How We Use Data
Data is used to operate system functions, generate financial and accounting reports, ensure regulatory compliance, improve performance and security, and provide technical support when needed.
5. Data Sharing
Business data is not shared with third parties except as required by law, with technical service providers bound by comparable data-protection standards, or with the customer's explicit consent.
6. Data Security
We apply role-based access controls, encrypted communication, and audit logs for sensitive operations to protect your account and business data.
7. Data Retention
Accounting and invoicing data is retained for the period required by applicable local regulations. Customers may request export or deletion of data that is not legally required to be retained.
8. Your Rights
Subject to applicable regulations, you may request to access, correct, or restrict the processing of your data by contacting your system administrator or the support team.
9. Contact
For any questions regarding this policy, please contact support@orasoft.com.
This is a general template and should be reviewed and customized by legal counsel to match your business activity and applicable local regulations.
